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Our volunteers refer callers seeking help to 2-1-1. According to SHRA (Sacramento Housing and Redevelopment Agency):


211 Sacramento is the area’s primary information and referral source for all types of services. 211 provides free, confidential information and referral services 24-hours a day, seven days a week. Referrals can be made to more than 1,600 community services in the Sacramento area. If you need assistance with emergency housing, food services, counseling, employment, or other services please contact 211 using one of the options listed below:


Phone: Dial 2-1-1 or 1-800-500-4931 or 916-498-1000. Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1.


Email: info@211sacramento.org.


Website: http://www.211sacramento.org/211/


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2-1-1 is a nationwide reserved number, like 9-1-1. Also like 9-1-1, you are connected to an operator for services provided near you. 2-1-1 provides information available principally in the county you are calling from. So, if you're in Stockton trying to find out about services in Sacramento, calling 2-1-1 will not help. You'll need to use one of the other options. Note in the information above, you can contact Sacramento's 2-1-1 by dialing a 1-800 number or a 1-916 number. With a computer or smart phone, you can search the information yourself on 211sacramento.org.

You can find alternate numbers and websites for 2-1-1 anywhere in the country at https://www.211.org/about-us/your-local-211 .

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We post regular news and pictures and video clips of our families, events, volunteers, supporters, etc. on our Facebook and Instagram pages. See more frequent news and pictures there, and help us spread the word about our work by "following" and/or liking our pages.


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Volunteers answering phones at Family Promise of Sacramento always recommend to persons seeking help that they call 211 and speak with an agent to get names and numbers of services available in the county, both from government agencies and non-government organizations. (More on 211 in another post.)

There are a few "street sheets" for Sacramento. "The street sheet" was a flyer widely distributed in town listing services and contact information. I believe the original was upadated and published by Francis House. During the pandemic, many services were disrupted, and information was difficult to keep updated. So some of these guides are not current. Other organizations are publishing similar information. Here are a few that show up in a Google search:


Sacramento Steps Forward published a street sheet last updated in February 2022.


Francis House, a program of NextMove. (Last updated Feb 2020)


SRCEH (Sacramento Regional Coalition to End Homelessness). The People's Guide (to Health, Welfare and Other Services) was last updated in 2019. I include it because it contains so much information on laws, rights, navigating different living situations, and more that can be very helpful. However, many of the non-government service providers may have changed. Updated providers should be listed with 211. This was such a valuable and comprehensive resource that I hope it will be updated and republished.




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